There are multiple charges on my account. Does that mean I have multiple orders?

Every successful purchase will receive a confirmation email and Order ID. If you have received only one confirmation email with one Order ID, then only one order was completed successfully.

If you attempted to place an order and received an error message when processing the payment, this may result in your credit card company placing a hold on the pending funds in your account. For any unsuccessful transaction attempt, you should expect to see the pending funds released back to your account within a few business days depending on your payment method.